AITO Feedback

Golden Pass Train - © Swiss Travel System
The Bergen Railway
Rhaetian Railway at Albula - © Stauffer

Tell AITO about your holiday with Ffestiniog Travel and Enter an Annual Prize Draw worth £2,000

As a member of the Association of Independent Tour Operators (AITO) Ffestiniog Travel are obliged to follow the highest standards in all aspects of tour operating as outlined in the AITO Quality Charter. We and AITO therefore actively encourage our customers to share their experience of holidaying with Ffestiniog Travel on the AITO website. It is an opportunity to provide independent feedback and customer ratings will be used by AITO as a general check on our services.

If you have travelled with Ffestiniog Travel you can tell AITO what you thought about us and your holiday by completing the AITO Holiday Review form and your name will be automatically entered into AITO's annual £2,000 prize draw. To see what other people have said about us visit the Ffestiniog Travel Holidays Reviews page on the AITO website.

We actively encourage feedback from our customers and Ffestiniog Travel's own feedback form is available on this website.


Rail holidays, escorted rail tours, train journeys, exploring the world’s heritage railways or simply buying a train ticket – all reasons why Ffestiniog Travel can claim to be Britain’s ‘complete specialist’ in rail holidays of the world.

Rail tours that help you explore and discover Wales, Scotland, Switzerland, France, Germany, Romania, India, USA, South America, Canada and many more destinations...

Why Choose Ffestiniog Travel?

  • UK's first rail tour operator to run an overseas escorted rail holiday in 1974
  • Created for people who love rail holidays and exploring the world’s heritage railways
  • Dedicated rail holiday specialist - great destinations, sightseeing and unparalled railway content
  • Train ticket supplier for worldwide rail operators - we can plan and arrange your rail journey to anywhere
  • Knowledge of the world’s rail routes makes us leading specialists in escorted and Tailor Made rail holidays
  • Over 60% of our existing rail tour travellers return to holiday with us year after year
  • Committed to supporting rail travel and heritage railways around the world
  • Our profits support the continued preservation of the famous Ffestiniog and Welsh Highland Railways
  • Small, dedicated rail holiday travel team offering an award winning personal service

Logos Pharos Response AITO Quality Charter

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