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Which? has rated us Green for Covid flexibility in the Which? HolidayChecker.

Created: 05 August 2021

Rail tour operator Ffestiniog Travel is delighted to have achieved ‘Green’ status on the Which? HolidayChecker. The consumer champion has published its own tool enabling travellers to check out the holiday companies with the best COVID-19 flexible booking arrangements.

Which? compared holiday providers’ Covid travel cancellation and refund policies to create the Holiday Checker. Those offering the best flexible booking options which didn’t leave customers out of pocket if circumstances changed were given a ‘Green’ rating – others were awarded ‘Amber’ and those deemed the worst were put on the ‘Red’ rating

Maria Cook, Ffestiniog Travel General Manager commented: “As a small, specialist independent tour operator we are delighted to firstly be acknowledged and secondly to achieve a good ‘Green’ rating for our COVID booking and refund policy.

“We have always put our customers first and despite the difficulties encountered by the pandemic we were able to do the right thing by our travellers and refund them fully in a matter of days when a rail tour was cancelled due to COVID. It is an approach that has resulted in customers booking with us again on our 2022 tours confident that should we cancel their money is safe.”


Ffestiniog Travel suspends all holidays through to June 30th

Created: 19 March 2020

In response to the worldwide COVID-19 outbreak, Ffestiniog Travel has cancelled all holidays until the end of July 2020.

Please read below for the reasons for this decision in a letter from General Manager Maria Cook. Ffestiniog Travel will help all customers to rebook as soon as the situation returns to normal. In the meantime, Ffestiniog Travel is reaching out to all affected customers and dealing with the cancellations effectively and sympathetically.


Stay On-Trend This Year and Keep Tours ‘Small and Traditional’

Created: 02 March 2020

From wellness holidays to micro-cations, most of the major travel trends for mature, more discerning travellers emerging in 2020 are underpinned by a common theme: sustainability and growing eco-awareness. For progressive tour operators, this means offering smaller sized tour groups and keeping itineraries and experiences traditional, giving their travellers authentic experiences they can not only savour but also feel good about, both during and after their adventure.


Poland Rail Tour Visits Auschwitz-Birkenau on 75th Anniversary Year

Created: 03 February 2020

The 15-day rail odyssey includes an afternoon at Auschwitz-Birkenau, the largest concentration camp in occupied Europe during 1940-1945. With the liberation taking place in January 1945, 75 years ago, visiting the Memorial in commemoration for those lost in the Holocaust is of particular interest for travellers this year.

Poland: Steam, Trams & History, from £2,420pp, also includes time in Aachen, Szczecin, Wolsztyn, Leszno, Warsaw, Easter Sunday in UNESCO Krakow, and Berlin, and excursions to the Warsaw Railway Museum, the Wieliczka Salt Mine, and the Berlin Technology Museum. A key highlight of the trip is the 4-day award-winning Wolsztyn Steam Experience. Maria Cook, General Manager of Ffestiniog Travel said “we are also pleased to announce today’s news that all customers joining the tour on April 1 2020 will be able to enjoy a day travelling by scheduled steam, as these are expected to cease from May 2020 onwards. Additionally, a limited number of footplate rides are available to book on a first-come first-served basis, at no extra charge. This is the last time the footplate rides will be available”.

The escorted tour itinerary includes outbound rail, a 4-day tour with the Wolsztyn Experience, 14-nights hotel accommodation with breakfast, internal travel as per the itinerary, excursions as per the itinerary, and the services of a tour leader throughout.


Why Ffestiniog Travel has Always Appealed to the Eco-Mindful Holiday-Maker

Created: 29 January 2020

As people become more aware of their personal carbon footprint and general impact on the environment a change in holiday habits is fast becoming apparent as individuals develop a more mindful approach when choosing where they go and how. Rail tour operator Ffestiniog Travel ( / 01766 512 400) is already ahead of the game and has been offering its clients a choice of ‘Eco-Friendly’, ‘Sustainable’, and ‘Authentic’ tours for many years.;


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Why Choose Ffestiniog Travel?

  • UK's first rail tour operator to run an overseas escorted rail holiday in 1974
  • Created for people who love rail holidays and exploring the world’s heritage railways
  • Dedicated rail holiday specialist - great destinations, sightseeing and unparalled railway content
  • Train ticket supplier for worldwide rail operators - we can plan and arrange your rail journey to anywhere
  • Knowledge of the world’s rail routes makes us leading specialists in escorted and Tailor Made rail holidays
  • Over 60% of our existing rail tour travellers return to holiday with us year after year
  • Committed to supporting rail travel and heritage railways around the world
  • Our profits support the continued preservation of the famous Ffestiniog and Welsh Highland Railways
  • Small, dedicated rail holiday travel team offering an award winning personal service

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