Ffestiniog Travel provides 'out of hours' support for all independent travellers in the event of an emergency.
This is provided by Pharos Response whose specialist team is always on hand to provide support and advice in the event of an emergency.
Ffestiniog Travel will provide all tailor-made customers with details of this service in their travel packs prior to departure.
Please note: This service is not available for Rail Ticket Only customers. A fee will be charged to all rail ticket customers who contact Pharos Response 'out of hours' service.